Privacy Policy

Powerbuds respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, place an order, or contact us.

We may collect your name, email address, phone number, shipping address, billing details, order history, messages or enquiries sent to us, and website usage data such as browser type, device type, and pages visited.

We use your information to process and deliver orders, contact you about your purchase, provide customer support, verify payment and order details, improve our website and services, prevent fraud or misuse, and comply with legal or regulatory requirements.

Payments may be processed securely through Stripe or other payment methods shown at checkout.

Powerbuds does not store your full card details.

Payment information is handled by the payment provider according to their own security and privacy standards.

Powerbuds does not sell your personal information.

We may only share necessary information with payment providers, delivery or courier partners, website hosting or ecommerce service providers, and legal or regulatory authorities where required by law.

Powerbuds may use cookies or similar technologies to improve website performance, remember preferences, analyse traffic, and support checkout functionality.

Customers may adjust browser settings to block or delete cookies, but some website features may not work properly.

We take reasonable steps to protect personal information from unauthorised access, loss, misuse, or disclosure.

However, no online system is completely risk-free, so customers should also keep their own account and device information secure.

We keep personal information only for as long as necessary to fulfil orders, provide support, maintain business records, or comply with legal requirements.

Customers may contact Powerbuds to access their personal information, correct inaccurate information, request limited processing where applicable, withdraw consent where applicable, or ask questions about how their data is used.

The website may include links to third-party websites or services.

Powerbuds is not responsible for the privacy practices of third-party websites.

Powerbuds may update this Privacy Policy from time to time.

The latest version will always be available on this page.

For privacy-related questions, customers may contact Powerbuds using the contact details provided on the website.